Complaints

We are committed to providing a first class service at all times.

If at any time there are questions or concerns regarding a policy or the handling of a claim, you should in the first instance refer to your insurance broker or intermediary. If your problem cannot be resolved, any question or complaint should then be addressed to:

Precision Underwriting (UK) Limited
The Hamlet
Hornbeam Park
Harrogate
HG2 8RE

Telephone: +44 (0) 1423 876030
Email: info@precisionunderwriting.co.uk

Should you remain dissatisfied with the response that you receive from us, you may if you wish, refer your complaint to either the Financial Ombudsman Service or Lloyd’s, depending on the insurer that has underwritten your policy.

If you know which insurer has underwritten your policy please click the link below to bring up our full complaints process, or contact us for their details:

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